Shipping policy

At EcoFlow New Zealand, we want to make your shopping experience as convenient as possible. Here's everything you need to know about our shipping policy:

1） Shipping

Shipping Countries: New Zealand
For orders under $149, a flat rate shipping fee will be applied at checkout.
Orders totaling $149 or more qualify for free standard shipping within New Zealand.
We offer standard shipping for most orders, with estimated delivery times of 10 working days.
Expedited shipping options may be available for an additional fee. Please contact us for more information.
Orders are typically processed and shipped within 1-2 working days after receiving payment.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.

2）Pick-up from our showroom.

You may collect your order from our showroom at Unit 3/ 23 Druce Road, Manukau City, Auckland, New Zealand. Please allow 24 hours for us to arrange this. You will be notified by email when the goods are ready for collection.

Opening Hours: Monday-Friday: 9:30 AM-5:30 PM

Please ensure you bring with you the following:
- Email confirmation of your order.
- A credit card used to place the order (if a credit card was used).
- Photo ID: includes Driver’s license, passport, proof of age card, and government or armed services identification card. Please note that the photo ID should match the name on the credit card used to place the order.

Thank you for choosing EcoFlow New Zealand; we appreciate your business!

3）Contact us

EcoFlow New Zealand

sales@ecoflowstore.co.nz

+64 220791779

3/23 Druces Road, Wiri, Auckland 2104, New Zealand

81%

(85)

10%

(11)

(2)

(5)

Thanks to the fantastic team who hooked us up with the cables we needed. Highly recommend.

Thanks Bryce! We're glad we could help you get the right cables. Appreciate the recommendation and your support!

Ngā mihi nui,
The EcoFlow Store Team

Truly Versatile

I'm not sure what the 1* reviewer is referring to as I use my River 2 completely off grid. I have used it with great effect whilst 'hot tenting' and in the camper van setting. If you don't read the instructions, you're bound to not use this WONDERFUL device to it's full potential. The River 2 is a great combination of power to weight ratio and provides an awesome experience all round. I use it with solar panel when stationery and the vehicles 12v outlet otherwise.

Thanks Andrew! Really appreciate you sharing your real-world experience with the RIVER 2. Great to hear it’s performing well for hot tenting and camper van use, especially paired with solar and 12V charging. Thanks again for the detailed feedback and support!

Ran a whole wedding!

When my son arranged his wedding for a tranquil field in Matakana, far from any power, I'd wondered how the birdsong would compete with a diesel generator. A single EcoFlow Delta Pro whispered my concerns away. There was enough power in a single charge to run 12+ hours of microphones, music & lights for 150 people. I hadn't realised how far battery technology had come!

Thanks Greg! What an awesome use of the DELTA Pro — sounds like a beautiful wedding setup. Glad it delivered clean, quiet power all day without the need for a generator. Really appreciate you sharing this!

Delta 3 and folding solar panel.

Hi, Delta 3 unit just arrived with foldable solar panels. Delayed delivery over Easter break. Will pair it with my delta2 for emergency backup power.
EXCELLENT thank you Andrea at Rustic Beachfront Cottage Charleston. NZ

Thanks Andrea! Glad your DELTA 3 and solar panel arrived safely, even with the Easter delay. Great plan pairing it with your DELTA 2 for backup — appreciate your support!

I have both the 800 and now the 1000

I have both the 800 and now the 1000,both are excellent but the 1000/ plus is smarter and better looking. I can't find a solar cable yet to unlock the 300w solar though but when I can it will be even better.

Thanks Robert! Great to hear you’re enjoying both units — the 1000 Plus is definitely a nice upgrade.

For the 300W solar input, feel free to reach out to our team and we can help point you to the right cable setup. Appreciate your support!

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Shipping policy

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3）Contact us

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