At EcoFlow, we want to make your shopping experience as convenient as possible. Here's everything you need to know about our shipping policy:

Shipping Rates

• For orders under $300, a flat rate shipping fee will be applied at checkout.
• Orders totaling $300 or more qualify for free standard shipping within New Zealand.

Shipping Methods

• We offer standard shipping for most orders, with estimated delivery times of 10 working days.
• Expedited shipping options may be available for an additional fee. Please contact us for more information.

Order Processing Time

• Orders are typically processed and shipped within 1 business days after payment is received.
• You will receive a shipping confirmation email with tracking information once your order has been dispatched.

International Shipping

• Unfortunately, we do not offer international shipping at this time.

Delivery Issues

• If you have any issues with the delivery of your order, please contact us immediately, and we will do our best to resolve the issue.

Questions or Concerns

• If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. We're here to help!

Thank you for choosing EcoFlow, We appreciate your business!